Frequently Asked Questions
Have questions about Recruitment Process Outsourcing? We’ve got answers. Read some of our clients’ frequently asked questions to learn more about RPO, our services, and how your company can benefit from outsourcing recruitment to a trusted partner.
What is RPO?
What RPO models do you offer?
What RPO services do you offer?
How do you price your RPO services?
Our company is new to RPO. How can we get started?
I have very high volume recruitment needs. Can ACA Talent’s RPO group assist with this?
How experienced is your RPO recruiting team?
How does your RPO team ensure a great candidate experience?
What metrics do you track to ensure success?
Can you integrate with our ATS?
I need seasonal recruiting assistance. Can you help?
RPO is an abbreviation for Recruitment Process Outsourcing, a segment of Human Resources Outsourcing (HRO), which in turn is a segment of Business Process Outsourcing (BPO). Companies partnering with an RPO provider typically outsource all or a portion of their recruitment needs. The RPO partner acts as an extension of the client company’s recruitment department representing the client brand.
We offer three different approaches to RPO, which are customized to meet the client’s specifications. There is no one-size-fits-all approach to client recruiting needs because every company has unique needs and challenges. You can learn more about our RPO models by calling 954.318.2300 or filling out our contact form.
We offer a variety of RPO services encompassing the full cycle of recruitment. Our services include:
Our strategic partners include leading providers of applicant tracking systems (ATS), skill and behavioral assessments, background and drug screening services, and PEOs.
Each client’s RPO solution is unique, so each client engagement is a bespoke RPO program tailored to their recruitment objectives and timelines.
We present pricing options after an in-depth discovery with our client. Some factors that influence pricing include:
Service level agreements govern our pricing models and drive performance and accountability to the client. Our pricing options include per placement, subscription, and hybrid models.
We recommend a pilot program prior to launching an extensive RPO program. This allows us to develop the candidate profile, build a sourcing strategy, and outline a recruitment process. Pilots typically run for 90 days in order to paint an accurate picture of the recruitment program, and provide actionable data to help make the program more efficient. Following the pilot, we present metrics and optimization recommendations to ensure a smooth roll-out across additional territories.
We help companies hire thousands of employees every year. Our RPO services scale to accommodate peaks and valleys in our clients’ recruitment needs so you always see the optimal amount of effort dedicated to filling your positions.
Our team ranges in years of recruiting experience from a few years to over a decade. We match our recruiters to our RPO clients based on the recruiter’s strengths and experience, as well as the client’s hiring objectives. To ensure a quality candidate and client experience, our RPO recruiters receive 30 days of training upon joining our company, which includes systems training and recruiting techniques. They also receive ongoing coaching and training at regular intervals thereafter.
Creating a great candidate experience is important to us, too. We understand that finding a new position can be a very stressful undertaking for candidates, and we want to leave them with a positive, stress-free impression, regardless of whether they are hired. At ACA Talent, we call this humanization. Throughout the recruitment process, our recruiters are regularly in touch with candidates to retain their interest in the opportunity. Building strong relationships with candidates is key to ensuring that they are excited, educated, and engaged with our clients as employers of choice.
As a metrics-driven organization, we track data at all collection points throughout the recruitment process, including conversion ratios, time-to-fill, turnover, cost-per-hire, among many others.
Having worked with a variety of applicant tracking systems over the years, we’re able to seamlessly integrate with our client’s systems, either by simply working through your ATS or offering portal access through our own system. We’re also partnered with ATS providers and can consult on building an efficient ATS process.
ACA Talent has partnered with a number of companies on a seasonal basis. Contact us to learn more about how we can develop a seasonal recruitment solution for your company.
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