Case Study: Focused telecom recruitment project by ACA Talent increases sales headcount by 74% for a telecommunications leader
Recruiting Challenge:
Telecom recruitment is rapidly becoming one of the most challenging areas of talent acquisition. With the industry’s increasing complexity and competition comes a demand for highly skilled talent.
For these reasons, this leading telecommunications firm was challenged with growing its door-to-door sales headcount in Florida. They needed experienced sales talent who could generate new business and expand the company’s footprint across multiple territories.
For these reasons, this leading telecommunications firm was challenged with growing its door-to-door sales headcount in Florida. They needed experienced sales talent who could generate new business and expand the company’s footprint across multiple territories.
Here’s a snapshot of how ACA Talent’s telecom recruitment project met those goals.
Solution:
- Experienced recruitment team: ACA Talent created a dedicated telecom recruitment team of sales recruiters, along with a team lead to execute client deliverables. Not only were our recruiters responsible for sourcing and interviewing candidates, they were tasked with creating a memorable, humanized candidate experience. The team used email to convey important information to candidates, but telephone conversations helped build relationships and prevented unnecessary fall out.
- High-volume sourcing, screening and interviewing strategies: Meeting headcount was critical to success. ACA Talent developed a high-volume sourcing, screening, and interviewing model which included scheduling qualified candidates for pre-determined interview days. This eliminated friction with scheduling candidates and hiring managers, and reduced potential for candidate fall out prior to the interview date.
- In-depth interviewing: With quality as the key factor in the program’s success, all candidates were carefully evaluated for experience and fit. ACA Talent’s detailed interview process included in-depth resume reviews and behavioral interviewing techniques. Candidates were qualified based on sales experience, business acumen, and cultural fit.
Result:
43% conversion rate from interview to offer:
Because the hiring process involved multiple interviews and an assessment, ACA Talent’s team focused on submitting quality candidates.
74% increase in headcount:
Our dedicated telecom recruitment team improved the headcount of sales representatives in project markets by up to 74%.
By improving candidate quality and shortening the hiring process, our team was able to increase door-to-door sales staffing numbers and consequently revenues in RPO project markets.
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Telecom Sales Recruiting Specialties
- Business-to-Business Sales
- Commercial Sales
- Direct Sales
- Door-to-Door Sales
- Industrial Sales
- Inside Sales
- Outside Sales
- Retail Sales Representatives
- Sales Engineers
- Sales Managers
- Small Business Sales
- Technical Sales
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