This leading e-commerce service provider specializes in fulfillment and customer-care solutions for retail clients. Serving over 1,000 brands, the organization employs approximately 5,000 individuals full-time. To support its operations during the busy holiday season, the company hires over 1,500 seasonal warehouse associates for two of its largest facilities.
Hiring and maintaining a seasonal staff, while staying ahead of objectives was a challenge. Bringing in temporary workers addressed the company’s staffing needs, but added to recruitment costs. The company needed a solution to generate a high volume of qualified candidates throughout the hiring season, while reducing overall costs. They turned to ACA Talent to design an effective project-based solution.
ACA Talent applied its expertise in high volume recruitment to develop a short-term, project-based solution. ACA Talent assumed ownership of the recruitment process from sourcing through onboarding, so the client could focus on crucial operational activities.
Under the guidance of a dedicated project manager, ACA Talent would drive targeted candidate traffic to the client’s warehouse locations for on-site interviews. To build the client’s seasonal recruitment brand and reach qualified candidates, ACA Talent devised a multi-platform advertising solution harnessing online and traditional media. The resulting recruitment and sourcing model smoothly adapted to shifting headcount requirements, while generating a continuous pool of resources, and helping control attrition rates in a busy warehouse environment.
To ensure the project stayed on target, ACA Talent implemented a communication plan and weekly metrics reporting that provided the client with consistent updates across its field and corporate business units.
By applying its expertise in recruitment branding and marketing, improved process efficiencies, and accurate reporting, ACA Talent’s end-to-end project management solution was not only able to help the client reduce its seasonal hiring expenses, but exceed its hiring expectations. ACA Talent has helped place more than 12,000 warehouse associates over seven years, while helping the client save approximately $2.5 million in recruitment expenses.
For more information about how ACA Talent’s project management solutions can help you, call us at 888-750-5627.
